Terms & Conditions

 

Welcome to BASE Pro Artists website. The BASE Pro Artists website is subject to the following terms and conditions. By accessing or using the BASE Pro Artists website (from hereon know as “The Site”), you are acknowledging that you have read, understood and agree without limitation or qualification, to be bound by these Terms and Conditions.

 

            1. Privacy Policy

BASE Pro Artists respect your concerns regarding privacy and value the relationship we have with yourselves, therefore BASE Pro Artists agree to not sell on customer details.

 

Third Party Web Analytics

BASE Pro Artists may use third party analytics sites, such as Google Analytics to help analyse how visitors use the site. This information which is collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate the website.

 

2. About BASE Pro Artists

BASE Pro Artists LTD is the supplier of goods. Company registration number: 9032456.

 

            3.  Eligibility

To be eligible to purchase goods on this Site and to lawfully enter into and form the contacts on this site you must (a) be the holder of a valid debit/credit card (b) be aged 18 years or older.

 

            4. Prices

All rates for products on this site are exclusive of delivery charges. The total cost of your order and delivery charges will be detailed on the transaction pages.

 

            5. Product Descriptions & Images

We take all reasonable care to ensure product descriptions, images and prices  of products appear correctly. However, to the extent permitted by law, we do not warrant that the product descriptions, colours or other content available on the Site are accurate, complete, reliable, current, or error-free. We always try to maintain content and keep the site updated however we may not always reflect the product exactly at the moment you place an order.

 

            6. Purchase related Policies

The products available on the site are for personal use only and you may not sell or resell any of the products or samples you receive from us. Please note that samples are given by note of discretion and are subject to availability.

 

Out Of Stock

If an items is listed as Out Of Stock, this item will not be able to be purchased.

 

Offer Codes

Offer codes will occasionally be released. Please note offer codes are case sensitive and should to used exactly as they appear.

Payment Gateway

Paypal is the payment gateway used by the Site. Please note users do not have to have a Paypal account to pay for their purchases. Payment methods accepted are

 

  • Visa / Delta / Electron

  • MasterCard / Eurocard

  • Maestro

  • American Express.

Debit cards (also known as bank cards) are accepted if they have a Visa or MasterCard logo.

 

Deliveries

Orders and processed and delivered on working days only.

 

BASE Pro Artists does not accept any liability whatsoever for delayed delivery caused by any third party. As soon as you have received the goods, you will assume all risk in the goods. Upon delivery of the goods to you, we will also provide you with sufficient details to enable you should you wish to return or exchange an item.

 

Please note that at present BASE Pro Artists only deliver to UK addresses.

 

Returns Policy & Procedure

We hope that you are delighted with your order, however should you not be satisfied or wish to return/exchange your item, you may do so, providing the item is in it’s original condition within 14 days of delivery.

 

Within the order packaging you will find a returns note with details of our returns process. Please note customers will be required to arrange and pay for delivery. Please ensure you obtain a Proof Of Postage, in the unlikely event that we do not receive the parcel.

 

Refunds will be made against the original credit/debit card used.

 

Please not refunds will not be issued for items that have been used for sanitary reasons. Please contact us to discuss any problems with a product whereby the item has been used.

 

Please allow 14 days for returns to be processed.

 

Important Information

For additional information regarding your deliveries/orders please contact info@baseproartists.com.

 

Occasionally orders or parts of an order are cancelled by our system for various reasons. If your order is cancelled you will receive an email to explain the reason and will be refunded the appropriate amount.

 

If you wish to change or cancel an order please email us at info@baseproartists.com with your order number to discuss your options. Please note as orders are processed very quickly it may not be possible to stop your item/s being dispatched. In this instance please follow the instructions on the Exchange & Returns form included in your shipment.

 

We reserve the right to cancel or reduce any order quantity should be believe that this may be in violation of our Terms & Conditions.

 

            7. Acceptance of Goods

If you have not received your full order please email info@baseproartists.com with your order number and details of the order received and we will endeavour to resolve the issue.

 

            8. Intellectual Property

All the content available on the site is the property of BASE Pro Artists.

 

            9. Third Party Links

BASE Pro Artists take no responsibility for the content on off-site page, to and from which we may be linked.

 

            10. Warranties

BASE Pro Artists offer no guaranties or warranties on products. Additionally we accept no responsibility for the use of products after they have been delivered to you.

 

            11. Complaints

We hope that you are very happy with your purchases and the use of the site however should you have any complaints please forward these to info@baseproartists.com and a representative will be in touch.

 

            12. International Shipping

Please note that all international orders are sold under UK law. Products will be shipped as timely as possible, but please allow 4 weeks for delivery. International customers should also note that they will be reponsible for any customs and duty charges. 

 

 

 

LETS KEEP IN TOUCH

Want some more info about our brushes? Or about us? Why not pop us an email.

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© 2015 BASE Pro Artists

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